In the last couple of blogs, I’ve been writing about
commission rates. They’re not the most exciting of things but are critical if
we are to continue investing in growth and development.
In the last few months we have constantly altered and
adjusted our commission rates until eventually deciding on a completely new
system. Rather than a global percentage rate we have gone adaptive.
What we have come up with is a system where drivers who do
just one or two jobs a month as sub-contractors pay a very low commission (just
5% in fact) – this effectively acts to motivate them and gives incentive.
As a sub-contract driver takes on more work for us and their
turnover from DrivenByQ increases so too does their commission. We think this
is much fairer and drivers seem to like it too. Now they all want to pay us as much as possible!
