Monday, 5 November 2018

Two Out of Three Ain’t Bad


My last few blogs have been about purchasing brand new Mercedes vehicles. In reality however, DrivenByQ never bought brand new cars in the past for its executive fleet. This did not prevent the company growing though. So why change?

From the all the books I’ve read in the last few years, one in particular stands out. That book is ‘The Discipline of Market Leaders’ by Treacy & Wiersema. It argues there are three (market leading) strategies available to stand out from your competitors.

One strategy is to offer the best service. DrivenByQ has done this since day one and it is why we have grown. It's what the company is renowned for too: Outstanding Customer Service. The other two options relate to the product and price.

By building a modern fleet of Mercedes Benz, DrivenByQ now offer the best products to compliment the best service and enhance the customer experience even further. Therefore the only thing a customer can say is average about DrivenByQ, is the price!