Sunday 16 June 2013

The Full Package

Corporate chauffeur services are perfect for transporting employees and visitors. If they have clean cars, good drivers and great customer service it all goes well. What if their invoices are poorly formatted, difficult to read or omit cost centres though?

Plenty of times I have written about our booking system at DrivenByQ. What I have rarely mentioned however is how our information flows and how the quality of data is maintained. It is especially evident in any documents we produce.

At DrivenByQ our database automatically produces invoices. It populates a neatly formatted pdf with Purchase Order number, cost centres and a full breakdown. It then attaches it to an email, ready to send to a designated recipient.

We believe when customers receive our invoices this way, they are quicker and easier to process. After all, why would you want to save money on a chauffeur service only to cost the accounts department more processing and administration time?

Saturday 8 June 2013

Throttle Control 2

Having completed our financial trading year, I have been analysing figures. I’m glad to say that we are up again on the previous year – by some 33.5% in fact.
 
So, would we like more growth? As an ambitious company, it may seem straight forward but from another angle, accelerating growth might not be such a good idea.
 
Increasing our turnover will mean changing our VAT structure, accounting system and even tweaking the business model. Not to mention any HR challenges.
 
Maybe we should stay with our current system a bit longer and build up capital? After all implementing a new marketing plan could potentially be destabilising!