For the last few weeks I’ve been discussing commission
rates. The way we control these is through a formula in a spread
sheet which is applied at the end of the month when our drivers are paid.
The truth is we love formulas at DrivenByQ. Sometimes the
more intricate they are the better. They allow us to apply a degree of
refinement to different areas of our operation.
One such place is our pricing. Effectively we discount
longer trips relevant to the mileage someone travels. We do this in steps and
level off the small idiosyncrasies between steps with another
formula.
The only problem is, when someone calls for a price, we
sometimes have to call back a few minutes later. This is a small price to pay
though if you know the detail we go to in order to be accurate.