Sunday 25 November 2012

Easy Peasy

In my last blog I mentioned we have recently won new business. In fact we have secured several new accounts. This is very positive but experience tells us that our resources get pushed a little harder for a short while.
New customers initially require intense support but over a month or two, things settle down as they transition to the DrivenByQ way of working. It is simple to use our online booking system but only with practise do customers actually believe this.
For some reason, new customers often presume the booking process will be complicated, confused and even a source of conflict. This makes us question how their previous supplier managed information and storage of it.
At DrivenByQ we understand why it is so important to manage information efficiently! Quite simply, it keeps customers happy, makes their life easier, saves money and most of all, provides us with security.